r/Dolls • u/chubby-checker • 19d ago
Scams Collectors PLEASE DO NOT BUY DOLLS from bentzensemporium.co.uk!!! I have had the worst most disgusting experience purchasing from them!
Honestly I wish someone would have warned me in advance. Im truly trying to help people, especially with all the pre-orders they sell! I have never honestly in my life had such terrible customer service. They lied to me straight out the gate saying dolls I ordered were preorders when they weren't - an I proved it with screenshots. To which they then tried to play it off as a "glitch" Scolded me for messaging them at an "unreasonable" time ( when they ship internationally ) and that they will not reply to anymore messages sent at unreasonable times.
The shipping date they gave me - they took a month from that to even ship out HALF my order. They promised to change part of my order, as my sister had already received one of the dolls on her birthday - because their order was a month late! They agreed, and then sent out the original doll anyway and said over and over it was the doll I agreed too. Why would I swap a doll for the same doll? I sent them screenshot after screenshot of proof of them confirming. Just would not acknowledge them. They would not give me the address for a return for exchange for 11 days. Then said when I did return it that it was outside the 14 day return window! Keep in mind they still hadn't sent half of my order! Which they allege is "stuck in customs" - this is 2 months from the promised shipping date now and they still haven't sent out the other half of my order, or exchanged the doll.
They accidentally admitted they had received the returned doll. An then they forgot they admitted to that. And then tried to pretend they hadn't received anything back whatsoever. Not realizing I had tracking. They then admitted they did have my returned doll but that it was outside the return window and they didn't know it was mine ( I had put my order number, address and what doll it needed to be exchanged for inside the parcel )
When I told them that its now over 2 months from when you promised to ship the order, An I still don't have my correct order and if they don't agree to send them out I will have to contact my bank for a refund. They said they would not send me anymore of my order and they would be keeping both dolls until I "withdraw" my "financial threats" they said if I tell anyone about these emails or share them they will report me for blackmail and extortion and "Legal action" against me will commence for breaking "GDPR" rules. They said they will contact the police on me for theft and being in possession of stolen goods ( for wanting a refund for something I don't have ) and will send debt collectors to my house. That they will be filing charges against me and reporting me to "actionfraudonline" as well as contacting my bank to let them know im making "extortion attempts"
All because I wanted what I ordered over 2 months ago.
Please just order elsewhere and dont go through the hassle. I know they have some amazing dolls - especially if you in the uk they seem to have them first - but just find them elsewhere.
Tutorial Rainbow High Eye Swap Guide / June 2023rainbowakabell.wordpress.com
Updates for June 2023! Many thanks to all who contributed. If you contributed and I didn’t mention you, please DM to be added. Cheers!
Custom Modifications My second repaint ever 🥰 second photo is before.gallery
I have problems finishing my projects, so I’m pretty happy with her!
r/Dolls • u/witch0fagnesi • 15h ago
Dolls My first Mizi dolls!gallery
I really like Mizi’s screening!
r/Dolls • u/kaira666 • 5h ago
Dolls My first ever Moxie doll arrived today and i made her this outfitgallery
r/Dolls • u/Anonymouschickok • 2h ago
Discussion There is no way someone is going to pay for all that!
r/Dolls • u/parasidic_ • 5h ago
Questions Do all LOL dolls have a lot of product in their hair?gallery
I got my first one in the mail today from a rly kind seller on vinted, and as much as i adore her outfit, face and haircut, i cant stand how stiff and glued up the hair feels!! I wanna wash and condition it, but its probbaly best to ask yall first if thats a good idea with these dolls. Will her hairdo stay intact after a gentle wash? Or will it become all floppy and straightened?
r/Dolls • u/KneesocksSama • 8h ago
Dolls I´m wondering what a 3rd wave of the Beastie Besties dolls would have looked like. Would have been fun to get a zebra, bison, horse, vulture... wonder how they would have done aquatic animals like fish/frogs/slamanders/axolotls and even reptiles, the MH way with 2 legs or tails in place of legs.
r/Dolls • u/Strawberry_Belle • 14h ago
Discussion When I wasn’t looking my cat knocked over some dolls and my soda. Help? I can easily clean the plastic but I’ve never removed stains from doll clothes. (Hope this is the right flair, if not I’ll take this down)
r/Dolls • u/extradollrestrial • 18h ago
Dolls Fidget dolls
Found these adorable stim dolls at my local walmart!! Love that stim toys are becoming so commonly accepted💚
r/Dolls • u/Difficult_Complex_54 • 16h ago
Attractions Forgot to say and show why I appreciate the new Barbie's nose that so many hated on. As you can see I have a bigger nose and nostrils as well🤗❤️gallery
r/Dolls • u/edenstaub • 1h ago
Discussion My 2021 Classic Rapunzel has pointed feet, is this a variant?gallery
After the confusion with my Classic Ariel doll, now my Rapunzel has pointed feet instead of the usual flat ones. I'm not complaining though, I've always preferred pointed feet for dolls. This made me become very sure that the dolls sold for the Asian market are either variants/rejects.
r/Dolls • u/Giobunnies • 20h ago
Dolls Tula is the same colors as the bi flag! happy pride month!
If anyone wants to know how I made the flag I’ll post it in the comments.
r/Dolls • u/DraculauraStan • 6h ago
Dolls My collection of almost 10 yrsgallery
I have abt 200 here and 50 in a box
r/Dolls • u/Blood_Oleander • 6h ago
Dolls I got Olivia yesterdaygallery
She came sans some accessories and some tearing on her outfit but I'll make do, as she's quite pretty. Hopefully, she'll like the butterfly show. 🦋
r/Dolls • u/shydolly • 6h ago
Dolls Finally found Candylicous at a car boot for £4!
No earrings or bag and I had to fix her hair but a great find! Normally people try to sell her for too much
r/Dolls • u/SmaugTheGreat110 • 23m ago
Dolls My doll collection. About half were bought by me and half were from my sister. Most have been redone/restyled. I love them all.gallery
r/Dolls • u/spocktopodes • 23h ago
Dolls New outfit I sewed for my Creepover Drac 💖
Pattern came from Requiem Art Designs, highly recommend!!
r/Dolls • u/indievivi • 10h ago
Dolls New outfit for thrifted doll
r/Dolls • u/Beneficial-Goat-1292 • 1h ago
Dolls Just got this! 🤗🤍 I cant wait!gallery
r/Dolls • u/Potential_Day_1574 • 21h ago
Dolls So I found this gorgeous Toreli in the thrift store today. She was naked but so pretty I couldn't pass her up. Her face is two tone, I'm wondering if anyone has seen this happen? Maybe the side not covered by hair was in sun? Also can anyone ID this outfit? I'm thinking Descendants?gallery
r/Dolls • u/afireatseaaparks • 14h ago
Dolls All of my ily 4ever dolls and their current fits 💓
r/Dolls • u/ikinpeppa • 7h ago
ID Help / Identify this doll I need help identifying this dollgallery
I know most posts of this nature here are about newer dolls but my cousin bought this one second hand and fell in love with it so I really want to help her find out as much as we can about her. She's aeound 55cm tall and has no markings anywhere. She's probably from Europe, we live in Croatia but I doubt she is originally from here. And that's basically all i know right now, but I'm here if you have any more questions that can help you figure it out. If you don't have any ideas about her origin we'd appreciate name ideas :D Thank you in advance<3
r/Dolls • u/pinkytron3000 • 1d ago
Dolls All of my dollsgallery
Ponies count too, right? My customs too!
r/Dolls • u/beetle-witch • 18h ago
Dolls Purr to the camera! hbd to me
Enable HLS to view with audio, or disable this notification
This catwalk kitty was new in box but all her things broke off the elastics and were all over the box. I did my best to put everything back and replaced the batteries for the camera. Hope you can hear it!
r/Dolls • u/get-spicy-pickles • 17h ago
Dolls They are my favorites so far! Gorgeous!gallery
I have wanted these since they first leaked and they are fab! ( even though Clawdeen came with two right shoes lol)